FREQUENTLY ASKED QUESTIONS

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. What are the prizes for this promotion?
A. ONE (1) GRAND PRIZE: Grand Prize package includes the following: one (1) pair of 1985 AJ1 (Approximate Retail Value (“ARV”) from $12,000-15,000 based on limited sizes; not guaranteed to match size chosen by winner; one (1) pair of “Custom Limited Edition Unbanned Laces” (ARV $12); and one (1) bound copy of the SLAM KICKS presents Jordans I-XXXIII: The Trilogy (Vols. 1, 2 and 3) published by Slam Media. (ARV $30). Grand Prize total ARV: up to $15,042.

ONE (1) FIRST PRIZE: First Prize package includes the following: Collection of (5) Rare AJ1’s (Chicago, Royal, Black Toe, Off-White, Banned Bred) (ARV $6,000); one (1) pair of “Custom Limited Edition Unbanned Laces” (ARV $12); and one (1) bound copy of the SLAM KICKS presents Jordans I-XXXIII: The Trilogy (Vols. 1, 2 and 3) published by Slam Media (ARV $30). First Prize total ARV: $6,042.

TWENTY-ONE (21) SECOND PRIZES: Second Prize package includes the following: one (1) limited AJ1’s various color-ways (ARV $250); one (1) pair of “Custom Limited Edition Unbanned Laces” (ARV $12); and one (1) bound copy of the SLAM KICKS presents Jordans I-XXXIII: The Trilogy (Vols. 1, 2 and 3) published by Slam Media (ARV $30). Second Prize total ARV: $292.

See the Official Rules for complete details.
Q. How many times can I enter the promotion?
A. You may enter five (5) times during the Promotion Period
Q. How many prizes could I win?
A. There is a limit of one prize per person.
Q. How will I know if I'm the big sweepstakes winner?
A. The grand prize drawing will be held on or around May 27, 2019. The winner will be notified via email from the contact information provided upon registration. Once the winners are confirmed and prizes are fulfilled, an official win list will be posted.

A direct link to this list can be found in the Official Rules.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting https://www.unbannedunboxed.com/ directly rather than a bookmarked page in your browser. Also, please try to clear cookies and cache on your internet browser.
Q. I think I’m having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled. Clearing your cache and cookies also helps in this instance.
Q. I’m having trouble entering a code. What should I do?
A. Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces or dashes.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive in each promotion, we are unable to change registration information. If you do win a prize during the promotional period and your contact information does change, contact customercare@helloworldmail.com.
Q. Why can't I use my P.O. Box address to register or claim my prize?
A. Your home address allows us to identify your residence for eligibility purposes.

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